CleanMyMac X is a useful tool that can help users streamline and clean their Mac devices by boosting performance and creating more free space. Still, there are instances where CleanMyMac X will not start on users’ Macs. While this can be disappointing, there are a number of relatively easy troubleshooting procedures you can attempt to fix the problem.
Step 1: Install the Latest Updates
One of the most prominent reasons that can explain why the CleanMyMac X app isn’t opening is the fact that the app may be quite old. You can check for updates from either of two sources: the Mac App Store or Setapp (if you downloaded it from there). Updates are created to enable the developers to fix any bugs and also to help enhance performance. With updates, most issues preventing the app from opening may be rectified.
If you cannot see the update in the App Store, you can find the latest version of CleanMyMac X from its developer page. Once you have updated the program, open the CleanMyMac X app again and check to see if the problem is resolved. Redirecting to the official website would also allow you to know the company behind the app and all the additional functionalities offered.
Step 2: Restart Your Mac
In some cases, restarting the Mac can resolve issues with software dependencies that may prevent programs from opening. To do so, head to the Apple menu located at the top end of the screen and click on Restart. Subsequently, attempt to launch CleanMyMac X once your Mac boots up again. It is common for unnecessary files to cause the app to stall or become unresponsive, and as a quick fix, restarting the Mac often resolves those issues.
Step 3: Look for System Requirements
If you updated your macOS recently, for instance, upgrading to macOS Monterey or even macOS Ventura, it is very possible that CleanMyMac X may not work properly with that OS version. Head over to the official CleanMyMac X website and find the compatible system requirements to ensure the application can work with your macOS. If it is not operating, this suggests waiting for a new version of the application that is compatible with the macOS.
Step 4: Uninstall CleanMyMac X and Reinstall
If none of the above steps seem to resolve the issue, a clean installation of CleanMyMac X may resolve any outstanding issues. First, uninstall the application CleanMyMac X from the Applications folder. All you have to do is navigate to Finder, click on Applications, find and highlight CleanMyMac X, then right-click it and select Move to Trash. After that, please ensure you empty the Trash bin to permanently delete the application.
The next step is to download a new version of the app from the CleanMyMac X page or the Mac App Store. Try running CleanMyMac X once more. Usually, reinstalling the app can resolve issues associated with missing files or incomplete installations.
Step 5: Reach Out to CleanMyMac X Support
If you’ve tried all the above steps and CleanMyMac X still won’t open, this may indicate a more complex problem. In such a situation, it is advisable to get in touch with CleanMyMac X support. They may offer specific solutions or patches to rectify the issue. You can contact them through the Help section of their site or the app (if you can open it even momentarily).
Conclusion
It can sometimes be quite an annoyance when you try to open CleanMyMac X and nothing happens, but if you perform these steps, in almost all instances, the problem can be solved. Looking for available updates, restarting your Mac, checking if the system is compatible, uninstalling the app, and reinstalling should help bring the application back to life. Once you are able to get the application running, CleanMyMac X is sure to start cleaning unwanted data to make sure your Mac performs better and runs smoothly.